Return Policy – Nixi Cart
Effective Date: [Insert Date]

Thank you for shopping with Nixi Cart! We strive to provide you with the best shopping experience, but if you're not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

• Returns are accepted within [insert number] days from the date of delivery.

• Items must be unused, in original condition, and in original packaging.

• Items that are non-returnable include:

  • Perishable goods

  • Personalized or custom items

  • Underwear, swimwear, and earrings for hygiene reasons

2. Return Process

• To initiate a return, contact us at info@nixicart.com with your order number and the reason for the return.

• We will guide you on how to return the item and provide a return label (if applicable).

• Please pack the item securely and ensure the return label is visible.

3. Refunds

• Once we receive the returned item, we will inspect it to confirm it meets the return criteria.

• If approved, a full refund will be issued to your original payment method.

• Refunds may take [insert number] business days to reflect in your account, depending on your payment method.

4. Exchanges

• If you prefer an exchange, please notify us as soon as possible. We will help you with the process.

• If the requested product is unavailable, a refund will be processed.

5. Shipping Charges

• Return shipping costs are the responsibility of the customer unless the item is defective or damaged.

• Original shipping charges are non-refundable.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within [insert number] days from delivery.

• We will either issue a refund or send a replacement based on your preference.

7. Contact Us

If you have any questions regarding our return policy, feel free to contact us at:
???? info@nixicart.com